Data Protection Policy

At Core IT Solutions (https://coreitsolutions.org), we are committed to protecting the personal data and privacy of our clients, website visitors, partners, and employees. This Data Protection Policy outlines how we collect, use, store, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

1. Who We Are

Core IT Solutions provides digital services such as SEO, Web Design, Digital Marketing, UI/UX Design, Graphic Design, Website Maintenance, and related solutions. For the purposes of data protection laws, we act as the Data Controller for the data we collect through our website and services.

2. What Personal Data We Collect

We may collect the following types of personal data:

• Contact information (name, email, phone number)
• Company information (business name, address, website)
• Payment and billing details
• Project-related content (design files, documents, client-provided data)
• Technical data (IP address, browser type, location, device info)
• Usage data (page views, time spent, click behavior)

We do not knowingly collect data from individuals under the age of 16.

3. How We Use Your Data

We collect and use your data to:

• Provide and manage our services
• Respond to inquiries and support requests
• Process transactions and invoices
• Improve our website and services
• Send updates, promotional materials (only with your consent)
• Comply with legal obligations

We process personal data lawfully, fairly, and transparently, using one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Our legitimate interests (e.g., service improvement, fraud prevention)

4. How We Share Your Data

We do not sell your personal data. We may share your data with:

• Our trusted employees, contractors, or service providers (e.g., payment processors, hosting providers)
• Legal authorities if required by law
• Third-party tools used for analytics, communication, and project management (under strict data processing agreements)

All third parties are required to respect the security and confidentiality of your data.

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes we collected it for
• Comply with legal, tax, or regulatory obligations
• Resolve disputes or enforce agreements

After this period, your data will be securely deleted or anonymized.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion (“right to be forgotten”)
• Restrict processing of your data
• Object to certain types of processing
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, email us at info@coreitsolutions.org.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from:

• Unauthorized access or disclosure
• Loss or destruction
• Alteration or misuse

Security measures include encrypted communications (SSL), access controls, regular backups, and internal privacy training.

8. International Transfers

If your data is transferred outside your country or the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections under applicable laws.

9. Cookies and Tracking

Our use of cookies and other tracking technologies is explained in our Cookie Policy.

10. Updates to This Policy

We may revise this Data Protection Policy to reflect legal updates or changes to our practices. We will post any updates on this page and revise the “Last updated” date.

11. Contact Us

For questions, concerns, or data requests, please contact:

Core IT Solutions
📧 Email: info@coreitsolutions.org
📱 Mobile: +1 267 800 0915
🌐 Website: https://coreitsolutions.org